Questions of the Circle
Common questions about WitchesMarketplace, how it works, and what to expect.
✦ General
What is WitchesMarketplace.com?
Witches Marketplace is a curated online marketplace for independent makers, artists, and practitioners offering witchcraft, metaphysical, gothic, and alternative goods.
Is WitchesMarketplace the seller?
No. Witches Marketplace provides the platform. Each shop is independently owned and operated by the vendor listed on the product page.
Is this website secure?
Yes. Payments are processed through secure, industry-standard payment processors. Vendor shops are reviewed before approval.
✦ Orders & Buyers
Who fulfills my order?
Your order is fulfilled by the individual vendor you purchased from. Each shop manages its own inventory, shipping, and fulfillment.
Who do I contact if there’s an issue with my order?
Start by contacting the vendor directly through your account or order details. Most issues are resolved quickly this way.
What if I can’t resolve an issue with a vendor?
If a resolution cannot be reached, WitchesMarketplace may review the situation in accordance with our marketplace policies.
Do you offer refunds or returns?
Refunds and returns are determined by each vendor’s individual shop policy. Please review the vendor’s policy before purchasing.
✦ Spiritual & Legal Disclaimers
Do spiritual or ritual items guarantee results?
No. All spiritual, ritual, and metaphysical items are sold as curios or for traditional, educational, or personal use only. Results are not guaranteed.
Are medical, legal, or health claims allowed?
No. Vendors may not make medical, legal, or health claims. Always seek guidance from a qualified professional for medical or legal concerns.
✦ Vendors
Who can apply to sell on WitchesMarketplace?
Independent creators whose work aligns with witchcraft, metaphysical, gothic, or alternative lifestyles.
Are vendors reviewed before approval?
Yes. All vendor applications are reviewed to ensure alignment with marketplace standards.
Are mass-produced or drop-shipped items allowed?
No. WitchesMarketplace prioritizes handmade, small-batch, vintage, and artist-designed goods.
How do vendors get paid?
Vendors receive payments through the payment method they connect during setup, minus applicable marketplace fees.
✦ Marketplace Standards
Are there prohibited items?
Yes. Certain items are restricted or prohibited. Vendors must follow marketplace policies and all applicable laws.
Can WitchesMarketplace remove listings or shops?
Yes. Listings or shops that violate marketplace policies may be edited, paused, or removed.
✦ Still Have Questions?
If your question isn’t answered here, please review our Legal & Policy pages or contact us through the website.